Datto RMM offers strong security features, automated patching, and excellent support, making it a solid choice for MSPs. However, custom-only pricing and the absence of macOS patch management are significant drawbacks.
Critical Assessment
What Critics Praise
- Built‑in ransomware detection
- Excellent 24/7 customer support
- Automated patch management through scripts
- Informative and customizable dashboards
- Third‑party patching covers 200+ applications
Points of Contention
- Pricing is available only on request (custom‑only)
Professional Reviews
1 review from 1 critic80
Krishi Chowdhary
TechRadar