90
Sam Singleton
PCWorld
“It might not win any speed races, but it’s hard to argue with the value it provides.”
Critical Assessment
What Critics Praise
- Large server network
- Affordable pricing
- Unlimited simultaneous connections
- Versatile split tunneling
- Port forwarding included
- Very cheap plans
Points of Contention
- Speeds and latencies fluctuate wildly
- Support can be unresponsive
- Weak phishing protection
- Innovation lagging behind competitors
- Clunky app usability
Professional Reviews
10 reviews from 10 critics90
Lloyd Coombes
MacWorld
“Private Internet Access (PIA) offers a robust feature set that makes it one of the more impressive VPNs out there.”
80
Sam Chapman
Engadget
PIA offers strong security, useful features like split tunneling, and very low pricing, but suffers from inconsistent speeds, dropped connections, and high latency. These performance issues make it difficult to recommend despite its solid privacy protections.
80
Mark Gill
IGN
“Private Internet Access impresses with its extensive range of security features, packaged in an affordable subscription plan.”
80
Alan Truly
Digital Trends
“Private Internet Access (PIA), offers great deals on long subscriptions and reliable operation at good speeds, and while I'm not a fan of tiny windows, it has plenty of features and great 24/7 live chat support.”
80
Max Eddy
PCMag
“Private Internet Access offers a robust VPN service with advanced network and privacy tools packaged into a clever interface, while unlimited simultaneous connections help justify its high price.”
79
Rob Dunne
TechRadar
“Private Internet Access is a privacy‑first provider that packs a ton of functionality into budget‑friendly prices, making it a great value choice.”
70
Moe Long
CNET
“PIA’s unreliable internet speed loss makes it OK for budget-conscious buyers with already fast internet but unsuitable for streaming fanatics or folks with slow internet connections.”
68
Whitson Gordon
IGN
“Private Internet Access is well priced, but its iffy speeds and bad customer service reputation leave a bit to be desired, even at a mere $7 a month.”
56
RTINGS.com
RTINGS
“Private Internet Access is inadequate for private browsing.”
