80
Mike Jennings
TechRadar
“It’s not overflowing with features, but Bigin by Zoho CRM is a straightforward and intuitive CRM option for smaller businesses.”
Critical Assessment
What Critics Praise
- Intuitive interface
- Slick template and timeline options
- Cheaper than rivals
- Highly affordable free tier
- Built‑in VoIP capabilities
- Strong integration with Zoho apps and third‑party tools
Points of Contention
- Missing some advanced features
- Not suitable for more complex companies
- Lacks dedicated Windows desktop app
Professional Reviews
2 reviews from 2 critics80
Dianna Gunn
PCMag
“Bigin doesn't have AI features or a standalone Windows app, but it still earns our Editors' Choice award for CRMs thanks to its affordability and accessible design.”
