70
John Brandon
PCMag
“Zoho Voice is an easy‑to‑use business telephony and call center solution, but alternatives offer more advanced features and a wider range of add‑ons.”
Critical Assessment
What Critics Praise
- Straightforward interface
- Excellent support
- Works with Zoho ecosystem
- Free tier with analytics
- Flexible plans
Points of Contention
- No built-in video calling
- Limited integrations
- No desktop clients
Professional Reviews
2 reviews from 2 critics70
Craig Hale
TechRadar
“As part of a wider range of Zoho products, Voice is a solid VoIP platform that ticks most of the boxes, but take a look at it more widely and you begin to notice so key lacking features that other providers at this price point offer.”
